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Managing Tranformational Offerings
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When: 9/27/2013
9:00 AM

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The focus of this webinar will be on strategy to shift from service management to transformation management.   Although our existing system is current organized and financed as a service delivery system, an increasing number of policy makers are recognizing the fundamental error of this approach.  Accordingly the systems are beginning to rethink the system as one that is intended to give children, youth and families an opportunity to change their lives in fundamental ways.   Rethinking residential treatment as a transformational offering is a key strategy for success in this coming paradigm shift.    Basics of developing and implementing the management of changes processes will be presented and discussed.John Lyons

In 2008, John S. Lyons, Ph.D. became the first Endowed Chair of Child and Youth Mental Health on the Faculty of Psychology at the University of Ottawa and the Children’s Hospital of Eastern Ontario.  Prior to that, he was a Professor of Psychiatry & Medicine at Northwestern University’s Feinberg School of Medicine and the founding Director of the Mental Health Services and Policy Program.  He has published nearly 200 peer reviewed articles and six books, including Redressing the Emperor:  Improving our children’s public mental health service system and his latest Communimetrics:  A communication theory of measurement for human service enterprises. He has developed and implemented outcomes management tools, such as the Child and Adolescent Needs and Strengths (CANS) in Canada, the United States, Europe, and Asia.  He actively works at the interface between mental healthcare, child welfare, youth justice, and education.

Moderator: Neal Sternberg M.S.C.J.A. , 38 years professional experience in residential and youth services, Neal received his Bachelors of Arts degree in Sociology from Ohio University, completed additional graduate work in Urban Studies Public Administration at Akron University, and received his Masters in Criminal Justice Administration from San Diego State University. Neal began working as a camp counselor in 1966 and has worked with kids and youth programs without much of a break since. Work in Probation, Mental Health, and Residential Treatment Centers throughout his career. 28+ years as an Executive Director/Administrator with Victor Treatment Centers, a multifaceted residential, school, and out-patient Mental Health Programs for Mentally-ill youth serving kids and families.

Neal currently is the principle with Sternberg Consulting, providing expert witness services, program assessment and evaluation, strategic planning, client outcomes development, a variety of training, restraint and seclusion reduction, assisting with the development of youth guided parent driven models of care, providing  client incident investigation, and child advocacy.


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